To request an urgent appointment for today or tomorrow (Monday to Friday)
- Use our appointment request form. We aim to respond to all consultations within 48 hours and if the doctor feels it is necessary to contact you as a priority, we will be in touch sooner. Read more about this new service on our Online Services page.
- Phone us Monday to Friday, 8am to 6.30pm.
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm.
Emergency appointments to see the doctor are released on the day and patients should telephone as soon as possible to be allocated a time by the receptionist.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
To request a routine appointment in the next 7 days
- Use our appointment request form. We aim to respond to all consultations within 48 hours and if the doctor feels it is necessary to contact you as a priority, we will be in touch sooner. Read more about this new service on our Online Services page.
- Phone us Monday to Friday, 8am to 6.30pm.
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
- Use your NHS account (on the NHS website or in the NHS app).
- Calling the surgery on 020 8807 2051
- Completing our online cancellation form
Home visits
You may only request a home visit if you are housebound or are too ill to visit the practice.
Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
If you do need a home visit, you can help us by calling reception on 020 8807 2051 before 10:30am.
If you need help when we are closed
If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.
For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.
For children under 5 phone 111.
For people aged 5 and over go to the 111.nhs.uk website.
Extended access appointments
Routine and urgent evening appointments with a GP or a nurse are available for all Enfield patients at one of the 4 GP Hubs.
Appointments are available:
- Monday to Friday, 6:30pm to 8:00pm, and
- Weekends and public holidays, 8:00am to 8:00pm.
To request an appointment speak to the practice reception staff.
Walk in clinics
Walk in access is also available on the weekends and public holidays at some GP Hubs:
- Evergreen Primary Care Centre – walk in Saturday and Sunday 8:00am to 8:00pm.
- Carlton House Surgery – walk in Saturday and Sunday 8:00am to 8:00pm.
- Eagle House Surgery – walk in Saturday and Sunday 8:00am to 8:00pm.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
